Contact us
Email is the best way to reach us: support@capypix.com. We read every message and reply as soon as we can.
Reporting a problem
If a file will not convert or the result looks wrong, these details help us fix it quickly:
- Which tool you used (the page address is enough).
- Your device and browser, for example "iPhone 15, Safari" or "Windows 11, Chrome".
- The file type and roughly how large it is.
- What you expected and what happened instead.
Please do not attach private photos or documents. Because everything runs on your device, we can usually reproduce the problem with a similar test file of our own.
Other questions
- Ideas for new tools — tell us what you are trying to do; requests decide what we build next.
- Privacy — see the privacy policy, or write to the same address.
- Advertising or partnerships — same address, with "Business" in the subject line.